Ramp Intervention

Integrated MSME Digital Command & Control Centre

The Integrated MSME Digital Command and Control Center is a pivotal initiative focused on strengthening the Single Window System for Business requirements of MSMEs. This center not only centralizes the operations of the Ease of Doing Business (EoDB) Cells at DICCs but also integrates the State portal with the national portal established by the Ministry of MSME, Government of India. The centre’s core functions encompass data collection and repository management, ensuring a robust Management Information System (MIS). The MIS dashboard is envisaged to provide Department officials with real-time analytics of sector and program performance. This data-backed approach will support data-driven policymaking and the continuous improvement of the MSME sector in Assam. Additionally, the center will enable real-time monitoring and evaluation of DICC and CIC officials in alignment with the established framework, further enhancing the efficiency of these offices. Additionally, the proposed MIS platform is envisaged as a unified digital interface for MSMEs to access scheme-related information, employment and job portal services, grievance redressal mechanisms, and district-wise product showcases, among other support services.

Objectives

The objective of this intervention is to establish an Integrated MSME Digital Command and Control Center to integrate district-level operations with state and national MSME digital platforms, enabling centralized data collection, real-time monitoring, and robust Management Information System (MIS)–based decision-making.
By providing real-time analytics and performance insights to departmental officials, the intervention seeks to support evidence-based policymaking, improve program implementation, and enhance accountability of DICC and CIC offices.
Simultaneously, the unified digital interface will empower MSMEs by facilitating easy access to schemes, employment services, grievance redressal, and market linkages, thereby fostering a more responsive, data-driven, and growth-oriented MSME ecosystem in the State.