A S S A M

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Privacy

1. Assam State MSME Portal (Web Portal & Mobile Application)
The Assam State MSME Portal and its Mobile Application respect user privacy and are committed to safeguarding it. This Privacy Policy explains what information we collect, how it is used, and the measures taken to protect your data.
2. Personal Information Collection
The portal and mobile application do not automatically collect personal information that identifies you (such as name, phone number, or email). If you voluntarily provide such information through forms, messages, or requests, it is used only to fulfill your query. All provided information is protected against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
3. Automatic Information Collection
When you browse the website or use the mobile app, certain technical information is automatically collected for statistical and security purposes. This includes:
  • IP address and domain name
  • Browser type, operating system, and device type
  • Date, time, and pages/URLs accessed
  • Referring website (if accessed via an external link)
This data is used solely to improve performance and security. No attempt is made to link this data to individual identities unless unlawful activity or a security threat is detected.
4. Cookies
The portal/app may use temporary session cookies to support smooth navigation. These cookies:
  • Do not collect personal information
  • Are stored only in memory
  • Are used solely for technical purposes
  • Are deleted automatically after the session ends
5. Email and Communication
Your email address is recorded only if you choose to send a message. It will be used strictly for the purpose provided and will never be added to a mailing list or disclosed without consent.
6. Special Programs & Workshop Registration
For specific programs or workshops, only business-related details (such as business name, registration number, sector, product/service details, and contact information) are collected. These details are used solely to recommend relevant government schemes and services and are not shared with any third parties. Data is used strictly for government facilitation.
7. Third-Party Services & Permissions
The app may use Firebase Cloud Messaging (FCM) for push notifications. FCM generates device tokens that are used only for delivering messages and are never linked to personal identity or shared externally. Other analytics or crash-reporting tools may be used solely to improve performance. The app does not request sensitive permissions such as camera, microphone, storage, location, or contacts unless required for a specific service, in which case the purpose will be clearly explained.
8. Data Sharing
No user data is shared with any third-party advertisers or external agencies. Information may be shared only with government departments if your query relates to them or if required by law.
9. Data Retention & Deletion
Personal information provided voluntarily is retained only as long as necessary to respond to your request. Technical log data is retained for operational and security purposes and is regularly deleted. Users may request deletion of their data by contacting the portal administrator. Requests will be honored within a reasonable timeframe. Click here to remove Account
10. Data Security
All information is protected against unauthorized access, misuse, or alteration. The portal/app uses secure protocols (HTTPS/SSL) and follows industry best practices. Unauthorized attempts to upload, alter, or access information are prohibited and may be punishable under the Indian IT Act.
11. Data Security
All information is protected against unauthorized access, misuse, or alteration. The portal/app uses secure protocols (HTTPS/SSL) and follows industry best practices. Unauthorized attempts to upload, alter, or access information are prohibited and may be punishable under the Indian IT Act.
11. User Responsibility & Consent
By using the portal or mobile application, you acknowledge and consent to this Privacy Policy. Users confirm they are 18 years or older and responsible for providing accurate information. Providing false information or misuse of the portal may lead to denial of services or legal action under applicable laws including the Indian IT Act. Continued use of the portal or app constitutes acceptance of this Privacy Policy and any future updates.
12. Policy Updates
The Privacy Policy may be updated periodically. Significant changes will be communicated through the website or mobile app.
13. Contact Us
For privacy concerns, deletion requests, or questions, please contact: Email: ramp[dot]asidc[at]gmail[dot]com
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